Are you still having problems with the Carfinder tool?  If so, maybe these tips will help you get the information you desire.  If this mini-FAQ doesn't help, send us an email or call us directly at (888) 295-5380 for further assistance.  If you're looking for immediate technical support, do not hesitate to call our webmaster directly at 802-782-5816 either.

Contact Information
We are pretty certain that you will be able to figure out your own contact information, but there is a couple part we would like to point out to prevent any aggravation on your behalf.

Be sure to enter information into each category.  If you don't, you will not be able to proceed with the form.

The most important thing here is the email box, which of course is not only where the Carfinder notifications will be sent but how the whole process works.  Be sure to keep an eye on your inbox and junk mail folders, because with the advent of the junk mail folder things tend to get segregated mistakenly at times.  You can also add the mail server "handycars.dealer.com," "handychevrolet.dealer.com," "handychevrolet.com," and "handychevrolet.motosnap.com" to your Safe Sender list.  Adding us to your Safe Sender list will ensure you don't miss a vehicle that you want, and this is especially important when you're looking for a unique used car or rare new car!  For help on adding domains to your email provider's Safe Sender list, contact the webmaster by email or by calling 802-782-5816.

Search Period
Using the search period selection, dictate how long you want your specific CarFinder search to last:  1, 2, 4, or 8 weeks.  The only note worth mentioning is that you are not bound by these criteria.  At any time you can use the unsubscribe link included in each Carfinder email to stop your search.  You can also contact us by email and have our eTeam remove your email address from further mailings.

Vehicle Information
To reiterate, this area seems obvious at face value but to alleviate any problems before they arise allow us to point out a few possible hiccups you may encounter.

Vehicle Type
we used to only allow you to choose new or used cars to be the choices, as in one or the other, however we changed that to allow for "New & Pre-Owned" to be a selection.  This will of course give you the most results.

Year
Depending on your new or used car selection available years or model years may be grayed out.  For instance we have a few new 2012 Chevrolet cars still available, and with the new 2013 models just releasing a selection of "New" would allow choices exclusively.  On the other hand when you choose "Used" you have a full variety of choices from 1995 through the current year because you're more likely to get a used 1997 Honda as a result than a new 2010 Traverse.  You can also leave these as "Oldest" and "Newest" which will give you Carfinder emails that fit just that:  our oldest and/or newest models.  Please note the more finite your selection here, the less car notifications you'll get.  Don't miss a gem by this fault!

Mileage
Though self explanatory, please note this will be an unavailable option for a new car Carfinder searches.  In other words, mileage allows you to signify your range for used cars only.


MSRP
Think of MSRP or Manufacturer Suggested Retail Price as "the price" but be sure to keep in mind that this isn't a guarantee of a vehicle's actual final cost; rather this relates to (as you'd assume) a suggested retail price set by the manufacturer.  The MSRP section is really helpful for those of you who know what you want to pay or can afford as it will eliminate vehicles within your search that don't fit your desired payment.  Better yet, we have a Payment Calculator to help you find the car that you can afford comfortably.

Model and Bodystyle
The reason we explain these together is that you can only choose one or the other.  You can search for "Bodystyle:  Sedan," or you can choose "Model:  Cruze."  In other words if you're not sure whether you want a Chevy Traverse or Equinox, the selection "Bodystyle:  SUV" would probably help you decide.  Conversely if you know you want nothing but a Camaro but aren't sure if you want a Camaro LT, SS, or convertible, selecting "Model:  Camaro" would likely get you the best results.

Transmission
Surely you know the difference between a standard and automatic transmission, so all we would like to add is that any hybrid vehicle - from the Silverado Hybrid to the Tahoe Hybrid to the used Prius - has continuously variable transmissions, however they still count as automatic for the purposes of the Carfinder tool.

Comments
Use the comments box to let us know how to better serve you.  After all our online customer reviews show you, that's what we do best!

Red and Black Text Boxes
The last thing we should point out is the difference between the red and black boxes.

Red Boxes
The two red sections mean you have to fill all of these out in order to submit the Carfinder form.  You cannot input only a name and email address but no phone number, as the Carfinder tool will not see that as complete.  The Search Period section can be skipped in a sense, however that will default the Search Period to 2 weeks; this might be too much if you want a car immediately or some such.

Black Boxes
As for the black boxes, the more you fill out here the more finite the results will be while filling out all the boxes you can will get you the most specific vehicle emails and results.  Use this info as you see fit to get the best match for your needs!

As we said above this mini-FAQ section should get you through to the end of the Carfinder form with little to no aggravation.  If you're still having issues, do not hesitate to call us at (888) 295-5380 or by sending us an email.

What will the Carfinder form look like when I get it?

After you submit your CarFinder request, any vehicles in our new or
used car inventories that meets your search criteria show up immediately

Conversely when vehicles do not fit the requirements input into the
CarFinder form, you will see this screen.  This isn't a bad thing however,
as the system will still continue to alert you when those requirements
are met in the for the 1 to 8 week search period as specified

As shown above, this is what your Carfinder email alert will look like.
You'll notice that there is a listing of all vehicles that match the search, MSRP
pricing and vehicle information, and so forth.  You can click each of these vehicles
to go straight to that specific listing on our website, click to play videos, and more

---

Do you need immediate assistance?
Try our live chat program now!