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Employee Spotlight of the Month

Employee Spotlight of the Month

Welcome to a the employee spotlight of the month, an addition to our current normal staff biography page and meant to give you even greater insight into the men and women that sell you new Chevrolet vehicles, used cars, and Chevy/Buick/GMC Certified Used Cars in St. Albans, VT, get you the car loans, and perform the GM Certified Service and car repair on your new Chevrolet or used car, truck, SUV, or van.  This in depth look at a Handy Chevrolet staff member each month will hopefully give our customers a chance to get to know a little more about your favorite Chevrolet dealership's team like never before.

If you have any questions please don't hesitate to send us an email, or skip over to our staff contact section where you can find the employee of the month and contact them via the information provide.  We sincerely hope to enhance your Chevrolet buying, selling, or Chevrolet/GM Certified Service and auto repair experience, and hope to make you feel welcome before, during, and after your visit.  We want to let you folks know that we are here to serve your automotive needs, and hopefully getting to know your staff a bit before your first trip to our VT Chevy dealership will release some of the worries you may have; if you are a return customer, perhaps you will come to find out your favorite Chevrolet sales consultant or service technician has more in common with you than originally thought!

Any suggestions or comments are more than welcome as well!  Please direct correspondence to our webmaster and your notes will be taken under advisement.  This page cannot exist without dedicated customers and fans, so let all of us in the Handy Chevrolet family take this opportunity to thank you for viewing.

Sincerely,



The Handy Chevrolet Family





Employee Spotlight - November 2011
Randy Stanley - Sales Consultant

Here at Handy Chevrolet of St. Albans, VT, located at 699 Highgate Road, you may have noticed an introductory setting within our employee spotlight segment.  It's not even "new staff members" perse so much that it's a way to introduce you to a sales consultant you may have never worked with, talked to, or even seen.  Hey - we all get a day off sometime, right?

But this month you may very well know the spotlight's focus, as this new employee is more of a rehire, a shuffle, or a new position for said employee.  Previously the service manager prior to 2010, Randy Stanley has a long standing relationship with Handy Chevrolet's customer base, the other team members, and therefore the business on a whole.

Randy hasn't always been at Handy Chevrolet of course, but he's been in the automotive business in one way or another for nearly three decades, so much so that you might say it's in his blood - and you'd be right to be so inclined.  From 1947 through 1978, Randy's father owned a Ford, Lincoln, Mercury dealership, giving Randy the chance to get his feet wet in the world of car sales, service, parts, and the family-owned and operated feel of these things.

Being surrounded by cars gave Randy an interesting point of view as a kid:  some of his fondest memories regard the time when, as he puts it, "horsepower was king."  Fuel economy in exchange for 400 horsepower?  Not in Randy's life, at least not his youth anyway.  The 1960s and 1970s were a special time for him, as his now-favorite car, the 1967 Corvette Grand Sport Coupe, was available in used form, allowing the youngster to sit in the cockpit thereof, feel the teak wood steering wheel in his hand, and inhale the new (handmade) car smell of the new leather seats.  It's no surprise Randy's dream car is in fact the '67 Chevy Corvette, although he concedes with a shrug that a 2012 Chevy Corvette 100th Anniversary Edition would be, and I quote, "acceptable."

Randy's forte for selling cars wouldn't end at Ford though, and he moved to Saranac Lake, New York in the early 1980s.  It was there he got his first taste of new Chevrolet car sales, something he continued to do for 23 years and counting in one form or another.  After several decades of domestic car sales, 2005's American banking collapse took a personal toll on Randy, and for a short while he was considering giving up the life.

A short while later, he took a trip up to St. Albans, VT.  Having run into an old acquaintance he knew from high school, he starting talking cars once again and the love seemed to literally rage inside him, a love he once thought extinguished entirely.  With the banking collapse a fading (albeit still sore) memory, a Chevrolet dealership in St. Albans, VT in which Randy had always kept a keen eye upon for its progressive, customer-driven mentality presented both a new direction in the automotive business and a great opportunity:  service manager.  Instead of peddling new Chevrolet vehicles, used cars, and the like, Randy would instead be given the chance to see various customers throughout the day, engage with them, talk cars with them, and essentially - and this is> what a service provider does - ensure the day to day lives of these folks are interrupted for as short a time as humanly possible.

Though he enjoyed his time in the service pen, the Corvette's, Cruze sedans, and new Chevy Volt's were calling Randy's attention away.  A couple short years after his service manager gig at Handy Chevrolet, Randy decided to head back to the sales floor and he couldn't be happier.  Rejuvenated and with a floor full of new models like the upcoming Malibu Eco and the recently released Chevy Sonic subcompact sedan and hatchback, Randy feels like he did 30 years ago when he started.  Heck, even the Chevy Camaro ZL1, a newer rendition of the 1970s' Chevy Camaro Z28, is returning with over 550 horsepower, something that he had all but assured himself had faded in favor of ever heightening fuel economy.

When Randy isn't selling cars, chances are he's enjoying the Barrett-Jackson auctions on television, a show which specializes in exotic, hard to find cars and shows the ensuing battle between high rolling bidders.  Someday Randy would love to get his hands on one of these cars, the '67 Corvette Grand Sport Coupe of course, or perhaps find one that he calls a "barn find."  These barn finds equate to some old timer that bought a car, locked it in a barn, and let the vehicle sit for years and years.  Randy hopes to come across one of these low mileage gems, clean it up, restore it, and drive it; unlike many collectors, he wants to enjoy the fruits of his labor.

If he needs to unwind from cars for a while, Randy can be found puttering around his house enjoying "quieter hobbies:"  cooking, viewing and learning about architecture (Mission and Arts and Crafts by William Morris or Frank Lloyd-Wright are amongst his favorite styles).  As a "bucket list," which is either a physical or metaphorical list of different things one finds imperative to do before their life expires, Randy wants to hit a few race tracks around the world.

And that, no short list though it may be, is the Chevy Suburban that is Randy Stanley.  When asked about why he likens himself to a Chevy Suburban, Randy explains:  "well it can do anything.  It has room, it's plush and luxuriously comfy; and as such might not be what you think of when you hear 'Chevy,' but that's the new Chevy.  High quality, nice cars, for a great price.  It can tow, haul gear, haul people, deafen you with quality sound, shut the kids up with DVDs" he laughs.  "There's nothing it can't do, and it still has a lot more to give to the world."

To learn more about Randy, setup an appointment to come in and see him today or send him an email.  You can also stop into Handy Chevy's 699 Highgate Road location in St. Albans, VT and find him sitting at the desk straight across from the main entrance or directly to the left of the secondary entrance.  Whichever entry point you choose you can rest assured if you're a Corvette aficionado, interested in some service and repair information, or just looking for a competitively priced new Chevrolet vehicle or pre-owned car, Randy Stanley is your man.




Carmen Guitilla - Sales Consultant

Many of you are already quite familiar with this month's employee spotlight interviewee, as many of you have done plenty of business with her over an equally aplenty number of years.  From new Ford vehicles sold on Shelburne Road in Burlington, VT to new Chevrolet cars, trucks, SUVs, vans, and used cars of all types, this month's nominee and winner for the Handy Chevrolet monthly employee spotlight has, as she puts it, "always been in sales."

Interested in learning more about your favorite new Chevy vehicle and used car sales consultant in the Burlington, VT area?  Check our her full spotlight to learn all you've ever wanted to know but have been too shy to ask!

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Seth Fletcher - Sales Consultant

Handy Chevrolet of St. Albans, VT would like to welcome aboard one of the newest recruits on our sales floor, a real do-anything type of and genuinely good-hearted person, Seth Fletcher.

Born and raised in Richford, Vermont, Seth will be turning 23 in November of this year.  But don't let  his youth fool you:  Seth has an extensive and colorful  background in terms of work history, touching upon everything from customer service to automotive delivery driver, electrician's apprentice to sales, and everything in between.

Read the rest of Seth's spotlight to find out why he might very well be your next Chevy sales consultant!

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Allen Austin - Sales Consultant


Sometimes life throws you a curveball.  You think to yourself I'm middle aged, I know what I'm doing with my life, and I'm happy.  Nothing could change this.  However the American economy of late has been a malicious mistress, causing many to see change where they never saw it coming.


To read the rest of Allen Austin's spotlight, click here
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Jo Gratton - Used Car Sales Manager

Born in Fitchburg, Massachusetts, Jo and his family moved to Vermont about 48 years ago when he was just two years old.  Come high school time, Jo attended Bellows Free Academy in St. Albans, excelling in many studies and taking on vocational training in the field of an automotive technician, perhaps the first indicator that he would make a stellar sales consultant and manager some day.  Yet another brief look into his future came at the hand of our current owner Dan Handy, with whom Jo was friends with when Dan transferred from Swanton to St. Albans, and the two quickly became buddies.

To read more about our Used Car Sales Manager extraordinaire, click here
to view Jo's spotlight.
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Bobbi Tatro - Parts & Service Director

Automotive dealerships come and automotive dealerships go.  In fact, the qualifier "auto dealership" doesn't even really apply, because in all truth all types of businesses come and go.  But in that lifecycle of the American pursuit of happiness that is owning one's business or climbing the corporate ladder, businesses like Handy Chevrolet that are clearly in it for the long haul thanks to sound management, skilled and dedicated staff members, and an ever-broadening array of tools for the customer to use and learn, some businesses are destined to grow beyond their current capacities.  And that's what Handy Chevrolet's just done.

For that, we called upon the skilled parts and service director named Bobbi Tatro who took upon herself that very namesake in Handy Chevrolet's GM Certified Service center, and her first move was to learn--something she has done for years and years and years.

Click here to learn more about Bobbi in her very own spotlight.
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Jason Rodriguez - Internet Sales Consultant

It should come as no surprise that during the time of rejuvenation such as spring in VT that Handy Chevrolet did a little--shall we say--spring cleaning (?).  In order to supplement the ever changing or ever-strengthening progressive stance that our store is taking with regards to growth, we deemed it necessary to add yet another Internet Sales Consultant to the already dynamic performance of last month's Employee Spotlight, Marc Grenier.  Truth be told, a record-setting month for our dealership didn't hurt either.  Enter New Jersey native Jason Rodriguez, Internet Sales Consultant and overly qualified employee at that, the newest member of a growing franchise, team, and family, and this month's spotlight member.

Learn more about Jason by reading his entire April 2011 Employee Spotlight.
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Tyler Barnier - eCommerce Assistant - February 2011

Originally charged with taking photographs of the new Toyota, new Chevrolet, and used vehicles for the Handy Family of Dealerships originally, 17 year old Tyler Barnier of Swanton, Vermont has grown to be just another piece of an all encompassing puzzle that makes our business so great.  His pictures were so amazing in fact that we eventually had to switch his job to something a bit more challenging, and he was made into our You Tube video creator.

Click here to read more on Tyler Barnier.

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Chris Dugan - Internet Manager - January 2011

You, the reader, are quite possibly right this very second wondering how this website came to be, or at least how it bloomed into its current state.  Due to the meticulous organization and proper grammar, the down-to-earth topics in many of the daily blogs, the multiple types of online media in which Handy's operates, along with all the other venues you may think it is thanks to a full IT team deep in the catacombs of Handy Chevrolet who constantly churn out the great items you see today.  But one may be surprised to know that this is all done by one man:  the Internet Manager of Handy Automotive, Christopher Dugan.
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Matthew Brosseau - eCommerce Assistant - December 2010

Just like you, I can clearly remember being 17 years old--of course it wasn't that long ago, only 9 years--and I can remember my attitude about every topic just as vividly.  I, like many youngsters, thought I was invincible, infallible, and all alone in the world; nobody could possibly understand me, nobody had ever went through what I had to, and nobody perceived the world around me quite as well as I did.  Jeez... just about everything your parents tell you when you're that age comes true, doesn't it?  Because as they say, hindsight is 20/20 and you realize most of your angst was--sadly enough-typical.
 
One thing I'm most upset about with regards to my path is that when I was 17 and acted like a total jerk to my employers.  It's not as though I was ever fired nor did speak too far out of turn, but knowing that college was just ahead of me I didn't think any of these petty jobs mattered; I'm not going to be flipping burgers in a few months, so why should I care what you think Mr. or Ms. Supervisor?

Click here to read Matthew's full interview now.
 
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Frank Marshall - Sales Consultant - November 2010

Frank Marshall was born in Newark, New Jersey, which any of his customers could probably tell from the New Jersey-area accent.  This December however marks Frank's tenth year in Vermont and as we all know by getting through ten VT winters you are officially a Vermonter.  It doesn't help that Frank, Ms. Marshal and his daughter are all engaged in Vermont's favorite hobby either:  hockey, specifically the Saint Albans Skating Associations girls U-12 team.

Click here to read the rest of Frank's interview.
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Reg Howard - Financial Advisor - October 2010

What do you think about when you think of a bearded man decked out in leather apparel and riding a Harley Davidson 65 miles per hour along the freeway?  Further, what do you think when you see that same man radioing his wife who rides alongside on her own "Hog," equally trimmed and equally grinned?  Does the term Finance Manager come to mind?  If not, then you've never met the likes of Reg Howard, Handy Chevrolet's Finance Manager extraordinaire.

In April of 2008, Handy Chevrolet's new facility was picking up steam and business had followed suit.  With dozens of customers coming in daily to test drive the latest 2008 - 2009 Chevrolet cars, trucks, and SUVs as well as the ever-changing makes and models in the Handy Cars pre-owned vehicle lot, there were countless financial applications coming through the proverbial door.  And with HandyCars.com on the rise, still more applications flooded in daily.  Handy Chevrolet was at a crossroad:  we needed a Finance Manager capable of handling these daily tasks, of which only a portion are mentioned.  Answering the call and riding into Handy-town on a silver steed of American muscle, Reg Howard officially took up the mantle.

Click here to read Reg's full interview.
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Mario Nardelli - Sales Consultant - July 2010

When Ken Hackett, sales manager of Handy Chevrolet in St. Albans, Vermont, said that Mario Nardelli was an interesting person, it was a flat out lie.  Mr. Nardelli is not interesting; Mario is so overly interesting that he's a downright astoundingly fascinating human being.  From stories about rock star judges to working every job imaginable, there is so little left to do in Mario's life you'd be surprised to find out he's only middle-aged.

So buckle up for this month's employee spotlights as we delve into a small fraction of that which makes up Mario Nardelli; from his upbringing to his achievements and every where in between.  You might think this is a piece of fiction, but no:  this is all real; all Mario.

Want to be amazed at an incredible tool set and story list?  Check out Mario's full spotlight... just make sure you're sitting down.

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J. Michael Bushey - Chevrolet Sales Consultant - May 2010

John Michael Bushey, or Mike Bushey as he is known to his friends, family, and the numerous customers, has been in the car business his whole working life.  He remembers the days when a pack of gum cost a nickel, when high-paid salesmen (yes, they were salesmen at the time not sales consultants) were paid $5 a day, and he fondly remembers those times and the quick change of pace of the present.

Born and raised in Handy Chevrolet's hometown of St. Albans, Vermont, Mike has been a true Vermonter his whole life, living, working, and starting his family here.  He loves bowling and baseball and he is a food connoisseur like none other.

Read rest of Mike Bushey's employee spotlight from May 2010 to learn more about this Handy Chevy veteran.

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